These Terms and Conditions (“Terms”) govern your access to and use of our website and any related forms or communications. By using this website, submitting a hiring request, subscribing to our newsletter, or contacting us, you agree to these Terms.

If you do not agree, please do not use the website.

1. Who We Are

Stellarserve Solutions provides recruitment and talent solutions, supporting startups and SMEs with hiring for technical and non technical roles across remote, onsite, and hybrid work.

2. Use of the Website

You agree to use this website for lawful purposes only. You must not:

• Use the website in any way that violates applicable laws or regulations

• Attempt to gain unauthorized access to the website, server, or data

• Interfere with the website’s functionality, security, or performance

• Submit false, misleading, or harmful information through forms

We may suspend or restrict access if we believe misuse has occurred.

3. Hiring Request Submissions

Our website may include a “Submit Hiring Request” form. By submitting a request, you confirm that:

• The information you provide is accurate to the best of your knowledge

• You have the authority to submit hiring requests on behalf of your company

• You understand that submitting a request does not create a binding agreement for services unless agreed in writing

We may contact you for clarification before proceeding.

4. Services and Engagement

Information on this website is provided for general information about our services. Specific deliverables, timelines, fees, and hiring scope will be confirmed through a separate agreement, proposal, or written confirmation.

We may decline a hiring request at our discretion, including where requirements are unclear, unrealistic, unlawful, or outside our service scope.

5. No Guarantee of Hiring Outcome

We aim to deliver vetted candidate shortlists aligned to your requirements. However, you acknowledge that:

• Hiring outcomes depend on market availability, compensation, timeline, and role requirements

• We do not guarantee that a hire will be made, that any candidate will accept an offer, or that a candidate will meet your performance expectations after hire

You are responsible for final hiring decisions, interviews, background checks, and employment agreements.

6. Candidate Information and Confidentiality

If we share candidate profiles or related information:

• You must treat this information as confidential

• You may use it only for evaluating candidates for your own hiring needs

• You must not share candidate information with third parties without permission

• You must comply with applicable privacy and employment laws

7. Intellectual Property

All content on this website, including text, design, graphics, logos, and layout, is owned by or licensed to Stellarserve unless otherwise stated. You may not copy, reproduce, modify, or distribute any content without written permission.

8. Newsletter and Communications

If you subscribe to our newsletter, you agree to receive emails from us. You can unsubscribe at any time through the link in our emails or by contacting support@stellaserve.africa.

9. Third Party Links

Our website may include links to third party websites. We do not control those sites and are not responsible for their content, policies, or practices. Use third party sites at your own risk.

10. Disclaimers

This website and its content are provided on an “as is” and “as available” basis. We do not guarantee that the website will be uninterrupted, secure, or error free.

To the maximum extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose and non infringement.

11. Limitation of Liability

To the maximum extent permitted by law, Stellarserve will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or reliance on its content.

Where liability cannot be excluded, our liability will be limited to the amount paid to us for the specific service giving rise to the claim (if any), unless otherwise required by law.

12. Indemnity

You agree to indemnify and hold Stellarserve harmless from claims, losses, liabilities, and expenses arising from:

• Your misuse of the website

• Your breach of these Terms

• Your violation of any law or third party rights

13. Changes to These Terms

We may update these Terms from time to time. We will post the updated version on this page with a revised effective date. Your continued use of the website means you accept the updated Terms.

14. Governing Law

These Terms are governed by the laws applicable in Rwanda, unless otherwise required by applicable law. Any disputes will be handled in the appropriate courts of Rwanda, unless the parties agree otherwise in writing.

15. Contact

If you have questions about these Terms, contact:
Email: support@stellaserve.africa
Website: stellarserve.africa